McAfee online security

If you’re an Orange home broadband customer, you’re in for a treat. We’ve teamed up with McAfee to offer all home broadband customers a year’s free subscription to McAfee AntiVirus Plus 2012 with Parental Controls worth £49.99.

This award-winning security software allows you to safely browse, email, shop and bank online, while protecting your children with the latest parental controls.

The software is easy to install directly on your computer allowing you to remain protected, even if you are using your laptop outside the home.

To get this McAfee security software free for a year.
Just go to Your Account to download.

You will be asked for your payment details but don’t worry you will not be charged – this is just to validate your account as part of the auto-renewal program which can be turned off at any time.


All you need to know about Orange McAfee online security

how do you download it?

Whether you’ve been with us for a day or for years, or whatever plan you’re on, as long as you’re an Orange home broadband customer this exclusive security software is yours free for a year.

Simply go to Your Account and follow the step-by-step explanation on how to get 12 months of free online peace of mind.

You will be asked for your payment details but don’t worry you will not be charged – this is just to validate your account as part of the auto-renewal program which can be turned off at any time.

For more information or help, read the FAQs in our Help and Support section or click here to view the simple step by step guide of how to download your security software.

what’s included?

  • Anti-virus, Anti-spyware and Anti-phishing features:
    • Defend your computer against malicious software, often disguised as harmless games or images.
    • Protect yourself from fraudulent emails pretending to be from trustworthy individuals or businesses.
  • 2-way Firewall
    • Prevents hackers and other unwanted intruders from accessing your computer.
    • Stops malicious programs from stealing sensitive data without your permission.
  • Parental Controls Module
    • Protect children from the dangers of the Internet.
    • Lets parents manage how each child can communicate online.
  • Licenses for three PCs - as many households have more than one computer.

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forgotten your username and password?

If you've lost or forgotten your password, don't worry - just call customer support on 0844 873 8586*. For customers on one of our discounted broadband packages, with an Orange pay monthly mobile contract, you can call 150 from your mobile phone for free, and select the home broadband option. There will be someone here to help you 8am -10pm.
7 days a week.

what happens after your free year?

As long as you’re an Orange home broadband customer you will get your first 12 months of McAfee AntiVirus Plus 2012 with Parental Controls absolutely free. What happens after the initial 12 months is entirely your call.

When you register with McAfee you will automatically be entitled for a second year of protection at the discounted price of £24.99, for the whole year.

You have no obligation to renew to a second year subscription. At any stage during the first year of your subscription you can choose to opt-out of receiving a second year of protection. All you have to do is contact McAfee by email, online chat or over the phone – you can find all the instructions online at service.mcafee.com in the Customer Service section You can always change your mind and renew at a later stage.

who are McAfee?

McAfee Logo

McAfee is the worlds’ largest dedicated security technology company, with more than 20 years’ experience in helping people safely surf and shop on the web.You can find more about McAfee’s market-leading range of products on their website.

why do you need it?

Every year, thousands of dangerous and destructive computer viruses are created. They are designed to replicate themselves on your computer and perform unwanted tasks, make your computer freeze, destroy or copy your personal data.

Orange wants to help customers stay safe online, whether browsing, emailing, shopping or banking.

learn more about parental controls

There’s a lot of content out there that can be harmful, particularly to children. So it’s important to provide you with the tools to help you - and your children - understand and address the risks.

Parental Controls allow you to select the type of websites your children can visit, as well as setting up ‘homework times’ where internet access is limited to stop distractions.

Remember, good software can really make a difference, but knowledge is just as important. Check out our advice on how to stay safe online at orange.co.uk/safety.

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terms and conditions

This offer is available for all new or existing Orange Home Broadband customers. To get your year’s free subscription to McAfee AntiVirus Plus 2012 with Parental Controls module, you’ll need to go to Your Account and follow the online instructions. You’ll need to register with McAfee by giving them some basic details, together with your debit or credit card details, and agree to their terms and conditions. McAfee AntiVirus Plus 2012 is only compatible with PCs (Windows XP, Vista or 7) and is not compatible with Macs. Your subscription will automatically carry on after the first year and will cost £24.99 for the entire second year. If you don’t want your subscription to automatically renew after the first year or if you want to cancel it at anytime, you can contact McAfee by email, online chat or over the phone – you can find all the instructions online at service.mcafee.com in the Customer Service section.

view more information about McAfee’s other security products